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FREQUENTLY ASKED
QUESTIONS

Have a question?

Matoke African Coffee İletişim

We have gathered the questions we hear frequently from our customers on one page.

You can find one of the ready-made answers to your question about Matoke coffees or any subject here.

Why does Matoke only contain African coffees?


Matoke is a brand born in the African continent, the homeland of coffee. He is 100% African in order to carry the spirit of the land he was born in and to give you this experience.




How do we get our coffees?


With the "Direct Trade" model of our company headquartered in Africa, we buy quality Arabica / Robusta coffee beans directly from the farm or small farmers, and export these beans to other countries as roasted and packaged.




Is our coffee fresh?


Matoke coffee beans, which are roasted in Africa on a weekly basis, are packaged after resting for 1 day and delivered to you by air cargo on the same day. CO2 release (degassing) occurs from roasted coffee beans. Although this release is 40% in the first 24 hours, it continues in the following days. For this reason, Matoke coffees are stored in packages with a single outlet valve. Aroma and freshness are preserved for a long time in these packages with protection against oxygen, moisture and light. It is widely recommended to start consuming filter coffee at the earliest 1 week after the roasting date, and for espresso 21 days at the earliest. We recommend that you do not consume before these times. Coffee has a shelf life of 2 years unopened and 1 year after opening.




Why don't we roast according to the taste of every country?


Each coffee bean is unique and its quality varies according to many different factors. This is why it is so important for the coffee roaster to recognize the coffee. For this reason, we work with local roasters who know the characteristics of the harvest very well and are experts only in this coffee.




What are the Coffee Roasting Types?


We can summarize the types of coffee roasting in 3 groups; Light, medium and dark. However, a special roasting profile must be created for each bean to reveal its own characteristics. In this way, acidity, aroma, body and flavor are optimally captured. When the coffee beans are roasted less, acidity is revealed, and when they are roasted more, bitter flavors are revealed.




What is Light Roast Coffee?


It is a light-bodied coffee that has been roasted for less time. Roasting is finished after the first cracking sound. If the beans have fruity and floral aromas, these aromas are preserved and a soft-tasting coffee is obtained. It is ideal for those who cannot drink milk & black coffee or those who want to catch the aromas of coffee.




What is Medium Roast Coffee?


Roasting is finished after the second cracking sound. Moderately roasted coffees can be enjoyed throughout the day, offering a balanced acidity, body and aroma.




What is Dark Roast Coffee?


These are intense coffees with bitter tastes. With this roasting method, which is generally preferred for espresso, the taste of coffee can be felt stronger.




What are decaf and high caffeinated coffee?


An average cup (220 ml) of coffee contains 5 mg of coffee. High-caffeinated coffees contain 2-3 times more caffeine than regular coffees. They are generally mixtures containing Robusta seeds. Decaf coffees, on the other hand, are obtained by reducing the caffeine content by 97-98% after special processes (washing with water, organic solvents or carbon dioxide method). Some caffeine still remains in the coffee. These processes are carried out before the coffee is roasted. Although the characteristic features of coffee are tried to be preserved, color, taste and smell can change.




What is Single Origin?


The same type of coffee beans grown in a single region or on a single farm are called. These beans are not blended with other beans. It allows to experience the distinctive features of that region. Rather, single origin is preferred for filter coffee.




What is Blend?


It is obtained by mixing different regions or different types of coffee. It is obtained by roasting coffee beans with different taste, smell, body and acidity in different profiles and mixing them in special proportions. In blending, it is aimed to create a perfect blend. Robusta blends are used frequently, especially in espresso.




What is the Difference Between Arabica and Robusta Coffee Beans?


Arabica is a species that grows at higher altitudes, is sensitive and delicate, and can show lower resistance to diseases. They are soft-drinking, high acidity, aromatic and delicious seeds. With their difficult cultivation process and qualities, they are demanded in the coffee market at a higher price than Robusta. Brazil is the world's largest producer of Arabica. Robusta is a durable species that can be grown easily at lower altitudes than Arabica. Robusta, which has strong aromas and intense notes, has 2 times more caffeine. 100% Robusta is a strong coffee and therefore it is mixed with Arabica. Robusta beans, which provide high cream, are indispensable for espresso. Vietnam is the world's largest producer of Robusta. Today, 70% of the world's coffee production consists of Arabica beans, and the use of Robusta is constantly increasing. We can assume that climate change will pose a greater threat to Arabica in the coming years.




Is your coffee organic, does it contain flavor & fragrance additives, does it contain gluten?


Matoke coffee beans are completely organic and contain no additives.





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